Saturday, February 06, 2010

Here's One of The Best
Definitions We've Heard

'The purpose of marketing is to make selling superflous.'
--the late management guru Peter Drucker. You can review earlier mentions of the great one here, check out his many books here, and learn a little about his vast intellectual legacy here.

8 Comments:

At 10:27 AM, Blogger Kass said...

He may be an intellectual genius, but marketing is selling, isn't it?

 
At 10:30 AM, Blogger John Ettorre said...

No, but that's a widely held misbelief, Kass, perhaps because the ubiquitous phrase "sales & marketing" so often puts them on the same plane in our brain. The traditional way that it's been thought about is that marketing sets the table for sales. In other words, marketing increases your awareness of a given service or product, stimulating the demand for it, thus leading to sales. So while they're tied at the hip in that way as compatible activities, they're certainly not the same thing. Does that make sense?

 
At 11:07 AM, Blogger Jim Murdoch said...

The trouble these days is that I've become aware. I know I'm being marketed at. I know I'm no longer an individual, I'm part of a demographic.

 
At 11:10 AM, Blogger John Ettorre said...

Nothing wrong (at least not for me) with being the object of marketing, per se. It's only bad marketing that gives me problems, and of course there's plenty of that to go around. And to your point, good marketing probably makes you feel more like someone has paid attention to you as an individual than simply as part of a large group.

 
At 11:17 AM, Anonymous Mike Q said...

Perfect sense. As a scriptwriter of videos for marketing and other purposes, I've encountered the challenge, "Can you guarantee the program will work?" I respond, "No, but you can - in the way you follow it up. The most important part of the program is after you turn it off." Now, Chicken quarters. Now, if the message is "Bavarian ham for "4.99/lb today!" that's different ... Hmmm, almost lunchtime.

 
At 11:18 AM, Blogger John Ettorre said...

You said it, Mike. If you set the table but fail to follow up, it's a wasted exercise.

 
At 11:21 AM, Anonymous Chicken quarters said...

Sorry about the typos, but I think you get the idea.

 
At 11:22 AM, Blogger John Ettorre said...

Not a problem. Damn those typos.

 

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